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Finance FAQs

How do I pay my water/sewer bill? 

Water/Sewer/Storm bills can be paid in person or by mail (Finance Department at City Hall, 11 English Street), or online at https://www.onlinebiller.com/petaluma. Payment drop-boxes are available at City Hall to submit payment when City Hall is closed.

How do I get a copy of the City Budget and other finance documents?

The City of Petaluma’s 2019 Fiscal Year budget can be accessed here. The City of Petaluma Comprehensive Annual Financial Report for 2017-2018 can be accessed here.

Prior year reports can be obtained by contacting the Finance Department at financeemail@cityofpetaluma.org.

What are the hours and location of the City Finance Department?

The City Finance Department is open Monday through Thursday from 8:00 am to 5:00 p.m.  The Department is closed on Fridays and holidays. The Department is located at City Hall, 11 English Street, Petaluma, CA 94952. You can also contact the Department by email (financeemail@cityofpetaluma.org) or by phone (707-778-4352).

How do I pay Transient Occupancy Taxes (TOT)?

TOT taxes must be submitted in person or by mail to the Finance Division by the 15th of each month, using the Transient Occupancy Tax return Form. The City does not offer online payment options for TOT at this Time.

How do I pay my property tax?

Your property taxes are paid to the County of Sonoma. Find payment information and online payment options at the County website.

How do I pay for a Business Certificate and Tax?

For the first year, city taxes are assessed based on the type of business. After the first year, they are assessed based on the business’s gross receipts. Refer to the Business Certificate Fees Chart to determine your tax obligations. These taxes are collected during the business certificate application or renewal process.

For a new license: Contact the Finance Division or call 707-778-4354 for assistance to get the amount due.  Payment can be made in person, postal mail, or via credit card over the phone (credit card fee applies).

For a license renewal: Renewal invoices are sent out in mid-December and are due by the following March. They can be paid in person at City Hall, by postal mail, over the phone (707-778-4354; credit card fee applies) or online (credit card fee does not apply to online payments).

How do I pay my parking ticket?

To pay a parking ticket, use the online payment system at https://www.paymycite.com/. For questions, call (888) 300-9829. Note: The City does not accept payment at any of its physical locations.

How do I stop my water and sewer services?

To start or stop service please call 707-778-4350 and select option 3.

When is my water and wastewater (sewer) bill due?

 

The due date on your utility bill is 28 days from the bill date.  Late payment penalties are not assessed until 30 days from your bill date.  For more information regarding utility bills and payments, please click here.

Does the City have online payment options?

Yes. You can pay your water and sewer bill and set up auto-payment options for other bill types at https://www.onlinebiller.com/petaluma.

What forms of payment does the City accept?

We accept cash, check, money order, traveler’s check, Visa, and MasterCard.  A processing fee may apply to credit card payments.

Bills that can be paid online include garbage and water and sewer. Other bills must be paid in person, by postal mail, or over the phone. Parking tickets must be paid online or by mail using the envelope supplied with your citation; the City does not accept parking ticket payments at any of its locations.

How much is the business tax in Petaluma?

For the first year, the City assesses business taxes based on the type of business. After the first year, the taxes are assessed based on the business’s gross receipts. Refer to the Business Certificate Fees Chart to determine your tax obligations. These taxes are collected during the business certificate application or renewal process. Contact the Finance Division or call 707-778-4354 for assistance.

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